AGENTIC IT OPERATIONS
Move Toward Autonomous IT with Edwin AI
Edwin AI gives IT teams one place to investigate what broke, understand what it affects, find or generate a fix, and run it across their existing tools, without jumping between systems.
POWERING AI FOR LEADING BRANDS AROUND THE WORLD
Solve real-world ITOps challenges
Edwin AI correlates alerts, identifies root causes, and initiates remediation without manual triage or escalation chains, starting from first alert and running through verified resolution.
Explore Edwin AI Features
Your single source for ITOps troubleshooting and remediation
Edwin AI transforms how your IT team operates—cutting through alert noise, speeding up incident resolution, and turning reactive chaos into proactive control.
Event Intelligence
Event Intelligence cuts through alert noise across your entire stack, surfacing the incidents that actually need attention before they escalate.
AI Agents
Specialized AI agents handle investigation and triage automatically, giving your team the root cause, business impact, and recommended next steps without manual work.
AI Automation
AI Automation finds the right fix, generates one if none exists, and executes it across your environment with full governance and audit logging in place.
Real results from Edwin AI
Edwin AI delivers agentic, self-healing operations that cut incidents, accelerate resolution, and improve efficiency across complex IT environments.
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%
ITSM incident reduction
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%
noise reduction
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%
increase in operational efficiency
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%
reduction in MTTR
Edwin AI Integrations
Make every system smarter with Edwin AI
Edwin AI connects with over 3,000 tools—spanning observability, APM, security, and CMDB—to turn disconnected data into real-time, actionable insight. Whether you’re managing legacy systems or hybrid cloud environments, Edwin brings it all together to speed up incident response and eliminate silos.
3,000+
pre-built integrations across your full tech stack
100%
bi-directional sync with ITSM platforms like ServiceNow
Edwin AI: The AI agent for faster incident management
Go beyond surface-level monitoring. With event intelligence, root cause analysis, and conversational troubleshooting in one place, Edwin AI gives your team the context to act fast.
<1 hour
to correlate alerts, deliver insight
Your path to self-healing IT starts here
Book a live demo to see how Edwin AI automates correlation, resolution, and escalation—freeing your team to focus on what matters most.
Related Solutions
Solve your biggest IT operations challenges
From modernization and automation to reducing MTTR, these key initiatives help IT teams operate faster, smarter, and with fewer disruptions. No matter the scale or complexity of your environment.
"Edwin AI helps us analyze data, reduces alerts, and will self-heal issues before they escalate"
"LogicMonitor is a valuable partner, constantly innovating and adapting to our business needs."
"Edwin AI handles routine issues so my team can focus on strategy. That's a huge win."
"AI helps us to move faster."
"Edwin AI cut noise by 90% & ITSM incidents by 76%, enabling better customer service."
"The single pane of glass across all of our regions enables us to act more proactively."
"Edwin AI delivered value within an hour of implementation."
"Capital Group has 1,000+ alerts/ day. LogicMonitor will eliminate that noise."
Edwin AI Resources
What you need to know about AI Agents for ITOps
Legacy IT approaches can’t keep pace with today’s demands. Dive into expert guidance on applying agentic AIOps to reduce noise, accelerate resolution, and take control of complex environments.
